At topx, the enjoyment of gaming only means something when it is done in a healthy and controlled manner. We believe that online gaming should be entertainment — not a burden. That is why we provide a wide range of tools, resources, and support to help every member play responsibly.
Important Reminder: Gambling can be addictive. Always set time and budget limits before you play. If you feel gaming is starting to affect your daily life, contact the topx support team immediately.
Responsible gaming means participating in any form of wagering or online gaming in a controlled, mindful manner that does not impact your daily life. It goes beyond following the rules — it is about ensuring that gaming remains an enjoyable form of entertainment, not a source of stress or financial hardship.
Many people can enjoy online gaming without any issues. However, some individuals may find it difficult to control their gaming habits. Responsible gaming exists to ensure that everyone — regardless of their experience level — has access to the tools and information needed to make informed decisions.
At topx, we take this seriously. The safety and well-being of our members are always our top priority above all else. Our platform is built with comprehensive protection features — not merely to comply with legal requirements, but because we genuinely care about every individual who chooses topx as their entertainment platform.
Remember: Gaming should be a fun and entertaining activity. If you are playing with money you cannot afford to lose, or playing to escape your problems, these are warning signs that deserve your attention.
Topx is more than just an ordinary online entertainment platform. We are a responsible gaming partner to every one of our members. Our commitment to responsible gambling is demonstrated through concrete actions and solid policies, not just words on paper.
From the very beginning of platform development, every feature was designed with user well-being in mind. We train our support team to identify signs of problem gambling and respond with empathy and professionalism. We also collaborate with addiction prevention organisations to ensure best practices are consistently applied across our platform.
Here are the core commitments of topx in responsible gaming:
Topx provides a comprehensive range of self-control tools that you can use at any time through your account settings. All tools are free, easily accessible, and take effect immediately or within the timeframe you set. Below is a full list of available tools:
| Control Tools | Description | Effective |
|---|---|---|
| Deposit Limit | Set the maximum amount you can deposit within a daily, weekly, or monthly period. | Immediately |
| Loss Limit | Limit the amount of losses you can sustain in a single session or a given period. | Immediately |
| Play Time Limit | Set a daily play time limit to ensure you do not spend too much time on the platform. | Immediately |
| Real-Time Alerts | Receive automatic notifications when you are approaching the time or money limit you have set. | Immediately |
| Temporary Break | Suspend account access for 24 hours, 7 days, or 30 days whenever you need a break. | Immediately |
| Self-Exclusion | Options to close your account permanently or for a period of six (6) months to five (5) years. | 24 hours |
| Game History Review | View a complete record of your gaming activity, deposit transactions, and losses for self-assessment. | Instant |
All self-control tools can be accessed through the Account Settings you. If you experience any difficulty using any of these tools, our support team is ready to assist you 24 hours a day, 7 days a week.
Recognising the early signs of problem gambling is the most important first step. The sooner you notice these signals, the easier it is to take corrective action before things escalate into a more serious problem. Be honest with yourself — do any of the situations below feel familiar?
Playing with money that should be used for essential needs such as rent, bills, or food.
Spending far more time playing than you originally planned.
Continuing to play in an attempt to recover lost money — known as "chasing losses".
Feeling restless, irritable, or stressed when unable to play or when forced to stop.
Hiding your gaming habits from family members, friends, or loved ones.
Work performance, social relationships, or health begins to suffer as a result of time spent gaming.
Borrowing money or using a credit card solely to fund your gaming.
Thoughts about gaming keep coming throughout the day even while at work or with family.
Has tried to stop or cut back on gambling multiple times but failed.
If you recognise two or more of the signs above in yourself, we strongly encourage you to use the available self-control tools or reach out to the topx support team. There is no shame in asking for help — it is a sign of strength, not weakness.
Topx takes the protection of minors extremely seriously. Our platform is strictly for individuals aged 18 and above. There are no exceptions, regardless of circumstances or reasons. The following are concrete steps we take to ensure no children or underage individuals can access our platform:
If you suspect someone under the age of 18 has registered or is using the topx platform, please contact us immediately at [email protected]. We will act promptly to investigate and close the account in question.
Setting your own play limits is the most effective way to ensure you always play within control. Here is a step-by-step guide to setting your play limits on topx:
Start by accessing your account via the Login button on the homepage. Make sure you are using your own login credentials and are on the official topx.plus website.
Once logged in, click on your profile icon in the top right corner and select "Account Settings" or "Gaming Controls" from the dropdown menu that appears.
You will see options for deposit limits, loss limits, play time limits, or a break option. Choose the type of limit that best suits your current needs.
Enter an appropriate amount or time period. Make sure the limits you set are realistic and comfortable for your budget or daily schedule. Remember — the lower, the safer.
Click the "Save" or "Activate" button to confirm the limit you have set. The limit will take effect immediately for most options. You will receive an email notification as confirmation.
We encourage you to review your set limits every month. Please note that limits can only be lowered immediately, while increasing a limit requires a valid waiting period for your additional protection.
Key Tips: Once you set any limit, it cannot be increased immediately — there is a minimum waiting period to ensure the limit genuinely protects you from impulsive decisions. This is a safety feature we designed specifically for your benefit.
You do not have to face gambling problems alone. There are many support resources available — whether from the topx team itself or external professional organisations that specialise in this area. Acknowledging the need for help and taking the first step to get it is the bravest and wisest thing you can do.
Every interaction you have with the topx support team regarding responsible gaming is fully confidential. The information you share will not be used for any purpose other than helping you get the support you need.
Every feature within the topx platform is designed to ensure your gaming experience remains safe, in control, and enjoyable.
Set your own deposit limits, loss limits, and play time limits at your own comfort. All changes can be made at any time through your account settings, hassle-free.
Our smart notification system will alert you when you are approaching your set limit, giving you time to make a considered decision before continuing to play.
A comprehensive KYC process ensures that only individuals aged 18 and above are permitted to register and play on topx, protecting vulnerable groups from unauthorised access.
Access a complete record of your gaming activity, deposit and withdrawal transactions at any time. Full transparency helps you objectively assess your playing patterns and make the changes you need.
Options to temporarily or permanently close your account are available 24/7 with no approval wait time. Your decision takes effect immediately to ensure maximum protection the moment you need it.
The specially trained topx support team is available to assist you at any time, whether for technical help, self-control guidance, or simply a conversation about any concerns you may have.